A sound understanding of your service (public or private sector) production and delivery assumptions and process, and your customers, can position you to make continuing improvements in all aspects of your service related processes. It’s important to understand and consider the interface(s) with your customers, how your customers are using the service and/or your internalRead… Read more »
I’ve developed a comprehensive approach for identifying the strengths and weaknesses of your management practices, along with guidance for positioning yourself to make appropriate improvements. The management principles and practices described in the tool apply to managers at all organization levels, with some being more applicable to different levels of the organization. The Tool’s categoriesRead… Read more »
With many organizations wanting to be lean and have a flat organization reporting structure, managers may become overwhelmed by the number of employees reporting directly to them; and have difficulty effectively managing their direct reports and the operations for which they are responsible. Before you start to change your organization structure (or give up onRead… Read more »
With any organizational realignment or restructuring the challenge and real work is in the gritty day-to-day details of implementation. There are a lot issues and risks to identify, address and manage. Realignment can be as small as rearranging a few positions and responsibilities or a major realignment of major divisions, along with changes to theirRead… Read more »
A continuous organization improvement program can be easily implemented and be very beneficial using minimal organization resources. It’s very important that you establish a continuous improvement program; not assume that improvement suggestions and efforts will appear without encouragement by management. And it should be become inherent in your culture and day-to-day work activities throughout youRead… Read more »
A key element in organization (and work units within an organization) success is its structure – how its work activities are organized; and how responsibility and authority are identified. Structure affects how employees – even at the very top of the organization – execute their responsibilities and authority, coordinate and work with others and achieveRead… Read more »
Contracting-out or outsourcing in-house functions is many times viewed as a panacea to problems an organization is facing or as a sure way to reduce costs, which is not always what happens. Here are some considerations in planning to implement the contracting-out or outsourcing of an-house function. Use these considerations as a starting point; theRead… Read more »
Management Practices Improvement Diagnostic From: Michael VanBruaene www.advancingyourorganization.com We have developed a diagnostic tool that is an approach for assessing and improving management practices in your organization. This improvement diagnostic tool that you can use, instead of hiring a consultant, provides a comprehensive approach for identifying the strengths and weaknesses of management practices; and thenRead… Read more »
Employees are the largest single cost and resource in most organizations; and also where most of its risks lie, directly or indirectly. How you recruit, interview and select this critical resource will substantially contribute to your organization’s viability, productivity and success. Mistakes made here can have repercussions affecting your performance, revenues and costs. The followingRead… Read more »