Lately, my associates and I have been doing quite a bit of social network visualization research for clients, typically using raw social data and comprehensive, fee-based custom tools. While these are great for deep analysis and strategic planning, sometimes a simple free tool can do the trick if all you are looking for is quickRead… Read more »
/> Over the course of the last year, I have noticed a rapidly rising organizational interest amongst my clients in using “text messaging” for communications purposes; specifically for opt-in notifications. The main reasons are quite obvious: 26.3% of Canadian households have no land-line (Convergence Consulting Group, 2014) The smartphone penetration rate is now at aRead… Read more »
I recently did some work for a client that involved looking into recent Canadian legal cases dealing with employees that have been either fired or reprimanded for their conduct on social media platforms. I ended up using some of these cases as examples in an internal training program I developed for employees on “responsible digitalRead… Read more »
For over five years now, I’ve mentioned Patients Like Me in nearly all of my “digital engagement” related speeches. It is one of my favourite examples of big data used to improve actual lives. What is it? An online social network dedicated primarily to chronically ill patients. How does it work? Patients fill out theirRead… Read more »
Typically at this time of year I tend to write a few thoughts surrounding my hopes and expectations for digital engagement in the public sector sphere here in Canada. I must admit that I am quite optimistic about the next twelve months, given the amount of behind-the-scenes progress that has been made to date inRead… Read more »
I would like to wish all of my blog readers a wonderful Christmas and a New Year filled with health, happiness and epic new adventures in your professional and personal lives. Thank you for putting up with my random posting patterns this year as I adjusted to becoming a father and also a partner atRead… Read more »
I recently saw a fascinating presentation from KPCB entitled ”Internet Trends 2013” where I came across the above chart from Ipsos OTX. It basically illustrates current comfort levels with “online sharing” across numerous countries around the world (note: I modified the chart by also highlighting Canada in red). Context The survey was published on MayRead… Read more »
Almost two years ago now I wrote a blog post entitled “Gamification can change behaviour. I have proof“. Since that time, I have become even more interested in this emerging trend and its potential applicability towards societal issues. Last spring, I decided to do some additional research on the topic and create a visual presentationRead… Read more »
BYOD: Bring your own device (BYOD) refers to the policy of permitting employees to bring personally owned mobile devices (laptops, tablets, and smart phones) to their workplace, and use those devices to access privileged company information and applications – Wikipedia, 2103 Recent statistics indicate that: “38% of companies expect to stop providing devices to staffRead… Read more »
A few weeks ago I was asked to contribute a guest post for the Saint Elizabeth Health Care CEO Blog. I decided to focus on the topic of how the digital world is affecting the modern patient. Below is my full blog post. You can also read the slightly condensed post directly on the SEHCRead… Read more »