I just wanted to share some thoughts about trust in the public sector and rather than wax poetic I figured I’d just share this excerpt from the Scheming Virtuously presentation I delivered at the Next Generation of Government Summit in Washington DC (I’ve also transcribed the excerpt below) “You don’t have physical control over theRead… Read more »
Today is my 30th birthday. Since everyone says it’s an important milestone I figured it would be appropriate to sit back and reflect on my career so far. On Appreciation I am grateful for many things at this point in my career but most of all I am grateful for having the opportunity to haveRead… Read more »
Sadly this week saw the passing of Jack Layton, leader of the official opposition and the New Democratic Party of Canada. I learned of the news Monday morning via a text message from my wife on the commute into work. I immediately pulled the car over and saw the news breaking on Twitter. I managedRead… Read more »
Last year I wrote about how enterprises could leverage tablet applications like Flipboard in order to change how senior leaders received and actioned their business intelligence. After sitting on the idea for a year I established bureaucrati.ca as a foothold to try to help bring the app to market (note I’m pivoting on the roleRead… Read more »
The old adage of doing more with less is the final vestige of those who fail to understand just how profoundly our society is changing. Someone should put a bullet in it, because quite frankly it needs to die. Look at what is happening across the pond, the reality is that we can’t even affordRead… Read more »
Here are five quick tips on how to manage your social graph as a public servant: 1. Pro-actively disclose Generally speaking it is good practice to tell your employer (or prospective employer) of any activity that is at the periphery of but related to your official activities. For public servants I think that runs theRead… Read more »
We tend to talk about employee engagement in absolute terms, as if it was wholly achievable, but nothing could be further from the truth. 100% engagement is a complete and utter myth It is simply unattainable. Not everyone is going to love what they do all the time; telling them otherwise is irresponsible and aRead… Read more »
I recently took a line of reasoning from Game Theory and applied it to change management; the take away being that in order to change the behaviour of others you must yourself be willing to change. But perhaps I stopped short. While willingness is in fact a necessary precondition for change, willingness in and ofRead… Read more »
A couple of weeks ago I wrote: We are fast becoming a culture that is fascinated with cultivating a personalized experience at the intersections of every possible niche market or experience; this desire has penetrated far deeper into the zeitgeist than I think we realize. What I failed to say was: in addition to beingRead… Read more »
I’ve stated before that the Open Yale Game Theory course is a must watch for anyone interested in thinking more strategically about their work, more specifically I think it can help people working in change management or otherwise trying to incite people to action. Key Concepts: backwards induction, best response and Nash equilibrium One ofRead… Read more »