It’s no surprise that our role as civil servants is changing. One can hardly browse a civil service centric publication from the developed world that doesn’t start by framing drivers of change: big data analytics, artificial intelligence, and technologically driven disruptive innovation in well-established regulatory markets (e.g. AirBNB, Uber, etc) to name but a few.Read… Read more »
Today I wanted to focus on the connection between authenticity and complexity but before jumping to the meat of it I wanted to recap how we got here. Whether you’ve noticed or not, we’ve been deliberately walking you down a very deliberate path recently: I asked a thought provoking question about the tenuous relationship betweenRead… Read more »
Mine happened a long time ago in a galaxy far, far away. I was in university at the time, working as a front desk agent for a hotel here in Ottawa. I spent a number of years with the company and during that time I was fortunate enough to have met thousands of people fromRead… Read more »
Last year I teamed up with a brilliant designer here in Ottawa to found a company that aims to bring a little more fun into the public service. Together we’re redefining private-public partnerships by delivering a witty set of designer Ts that are either positively encouraging, derisively subversive, and perfectly ironic to office workers acrossRead… Read more »
Originally published to cpsrenewal.ca Last week I leaned heavily on a speech made by Allan Gregg to try to position authenticity as the antidote to the problem of facelessness (see: The Solution to Facelessness is Authenticity); a problem that I argued the week before that was not some abstract thing out there but rather oneRead… Read more »
Originally published at cpsrenewal.ca In my last piece I positioned problem of the facelessness bureaucracy not as an abstract problem that manifests between civil servants and the citizens they serve, but rather a very real problem between civil servants themselves (See: The Real Problem of Facelessness) and in so doing encouraged individual public servants toRead… Read more »
Originally published at cpsrenewal.ca I wrote a few weeks ago about the facelessness of bureaucrats (See: How Can Bureaucrats Be Interesting When the World Demands that they be Boring), the ensuing conversation focused a lot on the question of whether or not bureaucrats can remain faceless given the pressures of the new media environment. WhatRead… Read more »
Originally posted to cpsrenewal.ca Right now the web is awash with articles about Big Data; it seems like everyone is getting caught up in the rush. I myself even declared that Big Data will become one of the most important policy inputs over the next 10 years (See: Big Data, Social Media, and the LongRead… Read more »
In a previous blog on his former site (See: The World Needs Us to Stop Being Boring), newly minted co-author Kent Aitken, expressed his lament at the fact that the public service is rich with unrealized creativity, extolling that the world needs us (public servants) to stop being boring. While I whole heartily agree withRead… Read more »
Hi All – You may have noticed things changing around the blog recently – new logos, new pages, the bio of a new contributor – in short, I’m widening the tent, bringing people in, and trying to branch out into a couple of different things. First, last week’s post (See: Big Data, Social Media, andRead… Read more »