Zietgiest is a great word which according to Wikipedia means spirit of the age or spirit of the time. I think the spirit of the current digital age could be apps. Apps is very much a blanket term that can cover all manner of software but in this context I am referring to the kindRead… Read more »
I have heard the phrase digital transformation bandied around a lot around and it made we wonder what does it actually mean? I suspect that we all having an image in our minds when we think of digital transformation. Does the meaning of the phrase depend on our roles and mindsets? So if you speakRead… Read more »
In this series of posts about feedback so far I have been talking about some external digital services. What about internal services? Surely you want some feedback on those as well? What kind of internal digital services could be relevant? Well, intranets jump to mind. So does your intranet allow colleagues to leave feedback onRead… Read more »
It is a fairly standard challenge to be asked to make an organisation ‘go digital’. Or more specifically make the people working there use digital tools and engagement techniques. At an interview one of the most common question is ‘can you give an example of how you got the press office/senior management/policy officials to goRead… Read more »
I suspect that most people reading this will be familiar with the idea of crowd sourcing, that is drawing on the help of other willing souls to solve a problem. It occurred to me recently that I had a digital communications problem, well two, that the crowd might be able to help with. So whatRead… Read more »
Have you ever been to one of those conferences where you spend a lot of money, sit in the audience, listen to ‘keynote speakers’ and wonder ‘what am I doing here, why did I ever think this was a good idea?’ If so, an unconference might be what you need without realising it. So whatRead… Read more »
Its easy to pick holes in most things and I am pretty good at doing it myself. Indeed it is also easy to find fault with Govcamp and the unconference format; and I can certainly see some things we can improve on regarding organising the event. However that does sound a bit odd ‘organising anRead… Read more »
Hacking Parliament might sound a bit drastic so I had better explain. I mean hacking in the software sense (good) of making a new application from existing bits and pieces. Ah. In fact I am referring to the Parlyhack of a few weeks ago that I attended over the weekend of 16-17 November. Hack eventsRead… Read more »
Pretty well my favourite blog post is where I asked what would you do differently if you got a £1 every time someone downloaded the pdf of your report. Quite a lot I expect. As they say in behaviour change circles, the ‘nudge’ would be a strong elbow in the ribs. But what are weRead… Read more »
I get a number of colleagues asking ‘have you got the web stats on our report?’ To which I answer ‘of course I have, if I give them to you what are you going to do with them?’ Naturally I am being slightly flippant. Google Analytics is great for providing stats on individual outputs andRead… Read more »