Many of us are familiar with the saying: “Shoot for the moon. Even if you miss, you’ll land among the stars.” Well Google’s latest moonshot, the development of a whole new generation of more dexterous robots, may produce bright opportunities for government. These robots could potentially make feds’ lives both easier and safer as theyRead… Read more »
Has your agency transitioned to the cloud yet? If so, you are definitely not alone. More and more government agencies are taking that leap and using the cloud to successfully manage and store their growing volumes of data. EMC, a market leader in cloud solutions, is hosting an upcoming event on the benefits of cloudRead… Read more »
The push for Bring Your Own Device (BYOD) programs in government has been strong. In the 2012 Digital Government Strategy released by the White House, the strategy encouraged the adoption of BYOD initiatives. The report additionally provided guidance for agencies interested in making the transition away from government-issued devices. Certain agencies, such as the U.S.Read… Read more »
For GovLoop’s Agency of the Future Guide to Customer Service, we asked more than 250 respondents to give us their opinion on customer service in government today and their predictions regarding its future. The guide explores the results from our survey in more detail, but for a sneak peek, see the highlights below. Basic Facts:Read… Read more »
In GovLoop’s Agency of the Future Guide to Customer Service, we provide you with tips and best practices for improving customer service in government. To unearth some of these recommendations, we interviewed Rosetta Carrington Lue, the chief customer service officer for the city of Philadelphia. Lue, over the past couple of years, has implemented threeRead… Read more »
On GovLoop Insights’ DorobekINSIDER: The problems associated with Healthcare.gov may be a reflection of a much bigger issue in government today, that of handling large procurements. So what can we learn from the site’s challenges to improve procurement policies in the future? Raj Sharma from the Public Spend Forum shares his insights. But up front:Read… Read more »
On GovLoop Insights’ DorobekINSIDER: Diversity among employees and a myriad of communication channels can make workplace misunderstandings all the more frequent. So how do you avoid and overcome these misunderstandings? Insights from Tom Fox from the Partnership for Public Service. But up front: The LAX TSA Shooting Federal prosecutors have filed charges against Paul A.Read… Read more »
On GovLoop Insights’ DorobekINSIDER: TechAmerica’s annual forecast made one thing clear, budgets are tight and they are only going to get tighter. The only way to be successful is to think and do things differently in government. But that sentiment is so much easier said than done. We get insights from Trey Hodgkins and RobertRead… Read more »
GovLoop, the Robertson Foundation for Government and the Association for Professional Schools of International Affairs (APSIA) recently produced, “Making Global Impact: Guide to International Jobs in Government,” as a resource for prospective public servants. This blog is part of a series that highlights additional opportunities to launch a world-changing government career. View a Copy ofRead… Read more »
GovLoop, the Robertson Foundation for Government and the Association for Professional Schools of International Affairs (APSIA) recently produced, “Making Global Impact: Guide to International Jobs in Government,” as a resource for prospective public servants. This blog is part of a series that highlights additional opportunities to launch a world-changing government career. View a Copy ofRead… Read more »