Things which caught my eye elsewhere on the web Smart answers are smart | Government Digital Service The partnership of content designer and developer on smart answers demonstrates the oft-fabled multidisciplinary agile approach we employ at GDS, where we work in pairs wherever possible. Researching the subject, working out the logic and moulding this withRead… Read more »
‘When I use a word,’ Humpty Dumpty said, in rather a scornful tone, ‘it means just what I choose it to mean — neither more nor less.’ Most of us don’t have the power which Humpty Dumpty claimed for himself to make words mean what we want them to mean. We may be able toRead… Read more »
In a pluralist and open society we have to tolerate many things that we dislike or findoffensive, if no for other reason than because the alternative – suppressing them – is worse. Francis FitzGibbon Original post
What looks from an adult perspective like radical technological change is just the background radiation of a young person’s life. Martin Belam Original post
Things which caught my eye elsewhere on the web Top Ten Tips from Mobile Web Experts – Forbes Don’t just scale down your desktop site and try to squeeze as much as you can into the little screen. Use the mobile development process to prune your offerings to the most essential. The next step |Read… Read more »
Translation is an extraordinary process. It is holding on to the essence of a thing while stripping away everything which expresses that essence and replacing it with a different language or a different form. Having pulled off this remarkable feat, the fate of the translator is then to be ignored: the integrity of the originalRead… Read more »
This is a story of joined up government. This is a story of not very joined up government. It is quite a long story: there are well over a thousand words here, describing a bit of activity which took no more than a few minutes to do. There are no heroes in this story, butRead… Read more »
Some would say the answer is obvious. But it’s always worth remembering that processes seemingly designed to frustrate the customer are not limited by sector or organisation. Here’s a tale of convoluted customer service with rather a surprising punchline. Though here is another, more seasonal, story which shows another approach altogether. Original post
The skill of a pilot is in bringing vertical speed to zero just at the landing point. The skill of a bell ringer is in bringing rotational speed to zero just at the balance point. The skill of managing change is in making the rate of change as close to zero as possible at theRead… Read more »
I went to two events yesterday. The first was the launch of the Government Digital Service, or rather a housewarming party for their shiny new offices. In fine agile tradition, they put on a slick show and tell with short sharp presentations about their work and achievements topped and tailed by Francis Maude, Mike BrackenRead… Read more »