Posts By Sterling Whitehead

Perfection in Government Work

Sterling is an Acquisition Freak and keeps a blog at AllThingsSterling.Posterous.com. This touches on ontology (the study of existence), but it has a lot to do with government work. What is perfection? We normally think of it as ever-constant, singular, and unattainable. Whenever I think I’ve found the Perfect, and I’m perfectly calm and happy,Read… Read more »

Emotion, Skype and Customer Service

Sterling is an Acquisition Freak and writes a blog called AllThingsSterling. I was reading a few articles on customer service this morning and something came to me. When we’re removed from our customers say through email or Twitter, it’s easy to dismiss them. This is because emotion and urgency don’t always translate through writing. EmotionsRead… Read more »

Step 4 of My Master Plan Begins

My organization doesn’t like change. I do. I’ve been taking a patient, low-key, phased approach to transform this organization. Each step I’m taking, I am probing for a path of least resistance. 2 steps forward, 1 step back. It’s constant probing for what is acceptable and what will be acceptable. If you are too radicalRead… Read more »

Mock Negotiations for Contract Specialists

This post was originally published at All Things Sterling on Posterous. One of the best exercises I experienced at CON 120 was mock negotiations. Here are lessons I took away from the exercise. Lessons It’s true — preparation is key to negotiations. Contract type influences your negotiation goal. If fixed-price, focus on the bottom lineRead… Read more »

Thanks for Participating — Here’s Twitter Made Easy for Contracts

In the last month I asked question in four discussions in the last month: Twitter – for each contract or all contracts? Tweets for the Public Record — how do you do it? List Your Acquisition Twitter Profile — strength in numbers Twitter Tools for Contracts – What are your favorites? Thank you to thoseRead… Read more »

Transparency in Contracting: The Presentation

Couldn’t help my nerdiness — I had to insert “The Presentation” as a subtitle. It reminded me of Power Rangers: The Movie. It’s just too great to not include. Anyways, here’s an updated version of a presentation I gave the other week to the NCMA NOVA Chapter. Wonderful group of folks by the way. TransparencyRead… Read more »

LOLCat FAR Translation Project – Are You Interested?

Kathy Sierra’s recent talk on Creating Passionate Citizens at the Gov 2.0 Expo pointed out something hilarious — the LOLCat Bible Translation Project. This talk was also brilliant because it pointed out: When you connect something people are passionate about (LOLCat Speak) with something people aren’t passionate about (the Bible), the passion can transfer overRead… Read more »