Posts By Susan Bregman

Metrolink to add quiet cars

Metrolink (CA) will be adding quiet cars starting on October 3 to help commuters enjoy a “noise-free commute.” “Our new quiet cars will make the commute on Metrolink trains even more enjoyable for those, like myself, who prefer a more peaceful commute,” said board chairman Richard Katz in a statement. “Some of our passengers preferRead… Read more »

Visalia Transit adds real-time bus tracking

Visalia Transit (CA) introduced real-time arrival information for its 44 buses last week. Riders now have the option to track buses via website or cell phone and to set up alerts when the vehicle is approaching. “This is amazing. This is going to encourage more people to ride the bus,” said councilman Don Sharp. “It’sRead… Read more »

No virtual mayor for Chicago Transit Authority

The City of Chicago (IL) has teamed up with mobile application foursquare, but the Chicago Tribune points out a glaring omission: No Chicago Transit Authority stops are included on the list. Last week, Mayor Rahm Emanuel announced a partnership with the location-based app; residents and visitors can earn an official Windy City badge if theyRead… Read more »

Calgary promises better info on rail delays

After a series of technical failures on its light-rail system, Calgary Transit (AB) promised to keep its riders better informed about delays. Director Fred Wong said the system plans to publish performance standards and the agency’s long-awaited real-time information displays are just weeks away. The city, which faces potential budget cuts, promised little in termsRead… Read more »

No more free ride on LA Metro

The Los Angeles County Metropolitan Transportation Authority (CA) will start locking turnstiles at four rail stations as part of its system-wide transition to the Transit Access Pass farecard. Locking the turnstiles will help the agency understand how many customers are using TAP cards and how many are still using paper passes. “This will help usRead… Read more »

On the Go with … MTA

Ray LaHood isn’t the only one who’s On the Go anymore. This week the Metropolitan Transportation Authority (NY) launched its On the Go! Travel Station at the first of five locations. The interactive touch-screen display allows customers to plan their trip, get real-time service alerts (including elevator and escalator status), check out a neighborhood map.Read… Read more »

MTA launches interactive map to show weekend changes

The Metropolitan Transportation Authority (NY) often uses the weekend to make track repairs on its subway system, which can result in cancellations and delays. To help riders untangle some of the weekend confusion, the MTA launched The Weekender, a new online interactive subway map. From Friday afternoons through early Monday mornings, the map will beRead… Read more »

NJ Transit adds cameras, wants riders to go digital

NJ TRANSIT plans to launch an educational campaign to help riders access the agency’s different electronic applications. “We want to highlight the various ways we keep customers informed. We need to do a better job communicating information when there are disruptions,” said communications director Penny Bassett-Hackett. “This is the first time we will compile themRead… Read more »

Los Angeles agency moves forward with WiFi for Gold Line

Free WiFi on the Los Angeles County Metropolitan Transportation Authority’s (CA) Gold Line is a little closer. Last week the Community Redevelopment Agency of the City of Los Angeles (CA) approved a contract with Xentrans to prepare design specifications and a request for proposals from vendors. According to The Eastsider LA, the process began withRead… Read more »