Posts By Susan Bregman

BART customer website hacked

Making good on its promise to wage cyberwar against Bay Area Rapid Transit (CA), the group Anonymous hacked BART’s customer website and released personal information. The group targeted myBART.org and published the names of at least 2,400 people along with their email addresses and passwords; in some cases addresses and phone numbers were published asRead… Read more »

Des Moines looks to the future

As part of an ongoing series in the Des Moines Register, the Des Moines Area Regional Transit Authority (IA) highlighted five things about the future of public transportation in the city. On the technology front, DART expects to launch an online trip planner later this year, which will be integrated with Google Transit and isRead… Read more »

Metra to equip trains with defibrillators

Metra (IL) plans to equip its commuter trains with automatic external defibrillators, making it the second major commuter railroad in the country to have the life-saving devices. Metra will include the $1.1 million start-up costs for installing 427 units in its capital budget but will also seek grants or corporate sponsors like local hospitals. TheRead… Read more »

Hackers threaten to wage cyberwar against BART

An international group of hackers has threatened to wage a cyberwar against Bay Area Rapid Transit (CA) in retaliation for the agency’s decision to cut cell phone service last week. BART interrupted wireless access at selected stations as a safety measure during a planned protest about a July fatal shooting by BART police. BART describedRead… Read more »

BART’s computer failure reveals system flaws

Monday’s computer glitch, which forced Bay Area Rapid Transit (CA) to shut down service for more than two hours, highlighted the need for modernizing the 40-year-old system. The cause of the failure — which occurred when two routers failed to communicate with each other — is still under investigation but the San Francisco Chronicle suggestsRead… Read more »

Broken ticket machines lead to fines for some

When the Metropolitan Transportation Authority (NY) introduced Select Bus Service in the Bronx and Manhattan, the agency implemented off-board fare payment to speed up service. Passengers swipe a MetroCard through a vending machine at the bus stop and receive a ticket as proof of payment. But NY1 reports that some riders are encountering broken ticketRead… Read more »

ITS sector shows strength

A new report from the Intelligent Transportation Society of America confirmed that cities and states are coping with budget reductions by using technology solutions to maximize existing transportation capacity. “This report validates what we have known for some time – that the transportation technology industry is healthy, growing, and supports high-paying jobs across the country,Read… Read more »

HopStop adds emissions calculator

HopStop, which provide transit, pedestrian, and bicycle directions, added a carbon emissions savings calculator on all search results. Users searching for local directions can quantify the positive impact of their transit-based travel on the environment in relation to driving a car and also identify the transit, walking, or biking route that minimizes their carbon footprint.Read… Read more »

The man beind Metro’s social media strategy

The Washington City Paper profiles Dan Stessel, chief spokesman for the Washington Metropolitan Area Transit Authority (DC) and the driving force behind the agency’s new social media strategy. Stessel came to WMATA in May and started tweeting almost immediately. Riders, who had been used to automated service alerts on Twitter and not much else, tookRead… Read more »