This is the third blog in a series about the enterprise value of a simplified IT environment. In the first two parts, we discussed internal pressures and reasons for a single enterprise content management (ECM) solution. However, those aren’t the only reasons to optimize, consolidate and centralize. Your constituent service will improve, too! Think aboutRead… Read more »
One of the scariest parts of being an IT decision-maker is the risk that the solutions you pick will fail or not perform as you believed they would when you bought them. And, sometimes, the time it takes to design and deploy means the solution is deployed just as it becomes obsolete. In government’s currentRead… Read more »
I had the pleasure of spending several days with gifted CIOs from counties across the U.S. at the National Association of Counties Conference in Washington, D.C. While budgetary constraints seemed to be on everyone’s mind, there was also the notion of change on the horizon. Change that could really help counties become more efficient andRead… Read more »
In light of recent federal reform to modernize records management government-wide, a new chapter opens promoting transparency and accountability of information at the state, city and local levels. In fact, this sentiment was echoed recently at county and city events in discussions about transparency and open government becoming more than just a hot button topic.Read… Read more »
After last week’s Presidential Memorandum on records management, many agencies are completing plans to be better stewards of government records. You need to start with how to get those records into a system for document management, called enterprise content management or ECM. Sometimes when we talk about the value of having electronic versus paper informationRead… Read more »
The White House on Records Management: ‘We Can’t Wait’ “Records management can’t wait,” President Barack Obama told the federal government agencies yesterday, via presidential memorandum. It’s likely the federal government could learn a lot from state and local government agencies who have already embraced records management. Maybe you can, too. The president hopes to transformRead… Read more »
Just back from our biggest ever users’ conference and the question on many government end users’ minds is “What next?” Not surprising in the current “New Normal” climate of risk reduction, cost-cutting and staff squeezes. Also, not surprising that when you invest in an enterprise technology, you continue to assess where and how to deployRead… Read more »
Sharing a new blog post by Hyland CEO AJ Hyland with some interesting thoughts on how ECM or document management is growing despite budget concerns… it has some nice ideas on how you might view IT investment that are helpful for government agencies… While the stand-out fact in this year’s Gartner Magic Quadrant for ECM,Read… Read more »
From my colleague, Tom Tennant…interesting way to think about integration and ROI for IT investments… Okay, so you’re ready to build the bridge (you remember the bridge, right?) between your line-of-business (LOB) systems, whether that’s SAP, Oracle, PeopleSoft, and so forth, and your data (structured and unstructured). How do you do it strategically? And howRead… Read more »
Last week, I wrote about the characteristics of a compliance-driven agency. This week, I want to connect those characteristics to key elements of document management solutions to illustrate how a document management system can help the compliance-driven agency. Compliance is a concept that cuts across government agencies, levels and missions. And, you could argue, theRead… Read more »