Alan W. Silberberg writes: So here it is. We are there. Where are we? Gov 2.0 as Social Darwinism. Eat or be eaten. Kill or be killed. Recently the U.S. Federal Government has gotten into the “platform” business. A move I called for, and therefore congratulate the GSA on. At the same time as peopleRead… Read more »
The General Services Administration and the Office of Management and Budget want to overcome the limits on Web analytics imposed by the Paperwork Reduction Act. Dave McClure, associate administrator of the Office of Citizen Services and Innovative Technologies at the General Services Administration, said there is a new push to expand the boundaries of whatRead… Read more »
Despite e-government initiatives, most agency decisions are made without public participation, according to Cary Coglianese’s blog on the University of Pennsylvania Law School website. Coglianese, the director of the Penn Program on Regulation, studied the topic and concluded, “Contrary to prevailing predictions, empirical research shows that e-rulemaking makes little difference: citizen input remains typically sparse.”Read… Read more »
So how can government communicate more clearly? Follow five rules from the disciplines of psychology, sales and simplification. Put a human face on the message. Don’t wait for people to come to you. Speak in plain English. Data is not information. The prose need not be prosaic. Full story…
Andrea Di Maio writes: During the last week I presented and run a panel on Open Government, and I had several client conversations with US federal, state and local agencies, as well a few Canadian federal and provincial ones. Here are a few highlights: The session on open government was not as well attended asRead… Read more »
The public isn’t convinced that the government is open with Americans, at least according to our latest research. The ForeSee Results/Nextgov Government Transparency Study measured citizen perceptions of government transparency with the White House and Congress, among other government entities. Americans give Congress terrible scores in terms of transparency and trust. The White House scoresRead… Read more »
The U.S. government’s bailout of financial firms through the Troubled Asset Relief Program provided taxpayers with higher returns than they could have made buying 30-year Treasury bonds — enough money to fund the Securities and Exchange Commission for the next two decades. The government has earned $25.2 billion on its investment of $309 billion inRead… Read more »
Web Analytics Rock Star Avinash Kaushik writes: Try this. Ask a famous blogger, a published author, a random twitterer or your mom how to succeed in web analytics, or how not to be a Reporting Squirrel. The answer will invariably be: Before you provide the data, ask the requestor what is the business question theyRead… Read more »
[No Government/Non-commerce track in today’s final day of the eMetrics Marketing Optimization Summit in Arlington] Sitting in the Web Analytics Association membership meeting on the 3rd day of the eMetrics conference. Wondering if the WAA really doesn’t care about its Government members, or if they just don’t get how we’re different. Even the committee reportsRead… Read more »
The Government/Non-Commerce track picked up Tuesday. Reps from the Diabetes Association and Seattle’s Swedish Hospital spoke about site improvements that focused on customers’ top tasks (that may not have been what they thought their sites’ top tasks were/should be). Mike Edson of the Smithsonian gave us 10 “Jedi Mind Tricks for Measuring and Optimizing LoftyRead… Read more »