You’ve seen a lot of posts from me regarding the social media activities of other agencies. Never have I highlighted an endeavor from my own organization. Well, this post changes everything! Here’s the backdrop: Throughout its history, the Graduate School has always adapted in creative ways to the changing needs of government. A few weeksRead… Read more »
Originally published at FedManager’s E-Report on behalf of Young Government Leaders. In an essay entitled Federal Brain Drain to Brain Gain: Fixing Government College Recruitment released in mid-April, Stephen Anders (a Masters of Public Policy Candidate at the Harvard Kennedy School) recommended that Federal agencies should “increase their presence on social networking sites” like FacebookRead… Read more »
Last week, I participated in the Gov 2.0 Boot Camp in Knoxville, TN, delivering a presentation on “Social Virtual Networks and Government.” A couple days after the event, I received a social media presenter’s greatest reward: an unexpected tweet from a Twitter newbie. Nena Moss had officially joined the ranks of the Goverati. Moreover, sheRead… Read more »
In an article entitled “How Twitter is going to save Iraq. I mean Ir@. Not.”, Paul Carr of the Guardian shares his cynical view regarding social media’s ability to improve the situation in Iraq. His essay was sparked by the fact that several tech execs from Google, YouTube, Twitter, WordPress, MeetUp and more are inRead… Read more »
In two previous posts (Brookings and Foresee), I have explored common methods for measuring websites in a Web 1.0 world in order to find applicability for Web 2.0. Essentially, I am providing a summary in order to educate myself and share that knowledge acquisition with personnel from government agencies and other organizations that are beginningRead… Read more »
Last Wednesday evening, I was honored to have been invited by Steve Ressler, founder of GovLoop and co-founder of Young Government Leaders, to accompany him to the Fed 100 Awards. Jeremy Ames led the charge for the award submission. Adriel Hampton and I contributed some language to the final nomination. It was a nice eveningRead… Read more »
NOTE: This post is part of a series entitled Measuring Gov 2.0, But First Web 1.0 Analysis. You may also be interested in the first study in which I highlighted website measurement by the Brookings Institution. In 1999, the US government selected the American Customer Satisfaction Index (ACSI), which is produced by the University ofRead… Read more »
During a social networking session between presentations at the ALI Social Media for Government Conference, participants were asked what issues they were having related to Web 2.0/social media. Here’s their list: 1. Convincing senior management (cited at least three times) 2. Finding resources (human and financial) 3. Overcoming fear 4. Achieving balance with digital andRead… Read more »
Originally posted at the GenerationShift blog. As I mentioned in this post, I am producing a blog series regarding the measurement of Web 1.0 in preparation for an upcoming presentation with Ari Herzog on Thursday, March 26. I originally blogged about the Brookings Study here on GovLoop on January 25. Consider this post a “PartRead… Read more »
In delivering workshops on Web 2.0 for government agencies and other key stakeholders, I ask audiences to imagine themselves walking up to a dazzling storefront. I ask them to envision peering through clear panes of glass to marvel at the merchandise – watches and widgets and watchamacallits galore. They turn their attention to the door,Read… Read more »