An Engaging Strategy for Audience Outreach
Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success, and data to benchmark against.
Posts By Candace Thorson
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Upskilling Your Workforce for GenAI
Frontline workers know how AI tools could improve their daily tasks better than leadership or IT specialists probably do. A grassroots approach encourages innovation from the ground up.
Cybersecurity: A Menu of State Priorities
No state or local entity should assume that it’s too small or innocuous to undergo a cyberattack. Here’s how North Dakota prepares.
How Data Management Drives AI
The foundation of AI is data — high-quality, accessible and secure. Think of a pyramid, The top 10% or 20% is AI. Everything below is data and data management.
How to Build Mission-Capable Security Talent
To navigate today’s cybersecurity environment, federal agencies must build a pipeline of security talent. But that’s a challenge. There are several ways to address the talent shortage. Here are some suggestions.
How AI Could Revolutionize Cyber Operations
AI has the potential to enhance cybersecurity immensely — but also poses a threat. Agency security professionals need to get up to speed on this double-edged tool.
Quantum Computing: Dissecting How, Why and When
Right now, quantum computing technology is only somewhat helpful. But it has great potential. Here are some possible use cases, as well as a discussion of how close they are to reality.
How Agencies Can Bring AI to Life
Agencies may struggle to bring AI to life. They may face challenges deciding where to house AI infrastructure and when creating guardrails for safe data usage, including bias removal and data authenticity. Best practices can help implement AI safely, securely and effectively.
Digital Technology for Better CX
Private sector technology has raised the public’s expectations for online customer service. Government must catch up. Good solutions call for personalization — and that requires data.