There is no one-size-fits-all approach for providing improved access to digital services. Agencies will need to provide a broad range of options to provide access to all citizens.
Find six takeaways on a recent survey about COVID-19’s impact on digital government and Americans’ expectations of technology and public services.
We explore the ways five state governments handled the unprecedented challenges of the COVID-19 pandemic and stayed focused on serving citizens.
Congratulations on your new role as chief information officer. Here are some things that can help in the early stages of your tenure and beyond.