A city can consider itself successful only when it provides opportunities for all its citizens to have access to mobility, public health, learning and housing, while taking care of the environment.
Whether you live in a small town or large metropolis, you might be noticing profound changes in the way you interact with local government. Cities around the world – from San Francisco to Singapore and many in between – are leveraging emerging technologies to deploy smart, connected cities.
Business users know that if they had better access to the mounds of data available to them they could make more informed and better business decisions and they could be looking ahead not backwards. We finally have modern user-friendly data analytics tools available to do just that.
The focus now has to be on attracting the next generation of workers to government — but how do you do it?
The phrase “customer service” has often sounded like an oxymoron to anyone who has endured interminable lines at the DMV, navigated maze-like call centers, or even attempted to get a simple answer from a website. Help could be on the way – and sooner than you think.
As the digital revolution continues to evolve, transportation agencies find themselves in an enviable position compared with many other government organizations seeking to engage citizens: they have a built-in, captive audience.
Effective agencies take advantage of digital transformations, and embed solutions into the process—whether it’s employee recruitment, financial reporting, or budgeting.
You are closer to a modern budgeting system than you might think.
The broad adoption of social media, mobile devices and responsive web content demand that human services agencies think differently about their outreach and engagement tactics with today’s connected citizens.
Agencies involved in healthcare delivery are seeking innovative ways to use digital communications and mobile health technologies to drive improvements in patient engagement and overall care outcomes.