The Potential to Enhance the Citizen Experience With Automation
Although most agree that improving CX is needed, we wanted to understand whether they see a role for automation technology in that endeavor.
Posts By Lauren Girardin
What You Need to Know About the Executive Order Prioritizing Job Skills Over College Degrees
What does the new executive order mean for federal hiring and what pros and cons should be considered? We break all that down and more.
How to Go From Information to Insight With an Analytical Framework
Teasing out insights from big data can seem like a daunting task, but it doesn’t have to be with a big data analytical framework.
Exercising Your Right to Free Speech as a Government Employee
Let’s look at how government employees can serve while voicing their concerns about important social and political issues.
Extracting Knowledge From Big Data
To approach big data in a way that leads to more insight, Moore said agencies first need to commit to a data fabric concept.
The 7 Barriers to Digital Communication
What are the top barriers you need to overcome to effectively communicate through digital channels?
How a People-first Mindset Supports Agency Resilience
Governments must be prepared to continue supporting their communities during this and any other crisis. A people-first mindset in IT planning can help.
How to Silence Your Inner Critic and Be Kinder to Yourself
How can you quiet your self-defeating inner critic so you can hear your more compassionate inner voice?
Govies Going Above and Beyond During the Coronavirus Pandemic
They are saving lives and making life more manageable during these trying times. Here are just some of the many unexpected ways government employees are doing all they can for communities.
The Best Government Conferences of 2020 [COVID-19 UPDATE]
In light of COVID-19, we updated our list of government conferences with information on how organizers are handling the situation, and which events are canceled or rescheduled.