When Leadership Gets Digital — But Fails Human: Rewiring Trust in Government
Government leaders lean into digital transformation, yet neglect the human trust needed to sustain it. But trust is the invisible code for digital leadership.
Posts By Dr. Rhonda Farrell
Micro-Transforms: Big Agency Change from Tiny Experiments
Large-scale transformation feels slow, bureaucratic, and risky. But what if your secret weapon isn’t a grand program, but a portfolio of micro-transforms?
The Invisible Governance Layer: Why Every AI Policy Fails Without It
AI policies focus on models, ethics, privacy, but many neglect the invisible governance layer that operationalizes those policies.
Budgeting for Inference Sprawl: FinOps + GreenOps for AI
AI pilots may seem affordable, but production-scale inference brings spiraling costs and energy demands. Make AI both scalable and responsible.
Algorithmic Redress: AI Due Process at Scale
AI is increasingly embedded in decisions that affect citizens’ benefits, permits, and rights, but few agencies have credible systems for appeal or correction. Building algorithmic redress mechanisms isn’t optional; it’s the backbone of public trust and due process in the AI era.
Continuity by Contract: Data/Model Escrow & Exit Rights
Agencies are rushing to adopt AI, but few prepare for what happens when contracts end. Building in continuity is not optional, it’s a resilience imperative.
Overcoming Accessibility Barriers in AI
AI services can silently exclude people with disabilities, language needs, or low-bandwidth access, creating an “equity debt” that compounds over time.
The Missing Conversation: AI Decommissioning and Succession Planning in Government
Governments are racing to adopt AI, but almost no one is planning for how to retire it. This article explores why AI decommissioning and succession planning are the blind spots executives and consulting partners must confront now to protect compliance, continuity, and trust.
Shadow Procurement: Micro-Purchases and Unvetted AI
Agencies worry about shadow IT, but the quiet risk today is shadow procurement, micro-purchases that bypass governance and bring in unvetted AI.
The Overlooked Threat: Cascading Risks in Interdependent Government Systems
Cascading risks are reshaping the way governments must think about resilience. Agencies can no longer rely on single-event continuity planning.