It occurs to me that I shouldn’t be giving away all my secrets. But I am betting that a rising tide lifts all ships. So that my doing so will show I am a valuable asset by being selfless and helpful. That’s lesson 1. Here are the rest: 2. Travel with a posse. It makesRead… Read more »
Briefly – how often do we stop and thank the people who have helped us? I thought about this the other day. Actually I thought about it when I stopped to make a blessing. Jewish law says that you’re not supposed to do other things while you’re also praising G-d. And I realized how manyRead… Read more »
TWD offers a harsh view of the world. It is not, as most people think, about preparing to survive an imagined future apocalypse. It is a morality tale about navigating life as it is RIGHT NOW. It is a show that knows its own significance. * Takes itself as an object to beRead… Read more »
Over the past eleven years, I’ve worked in a communications capacity for five federal agencies. Chaired a best practice group for federal communicators across the government. And interacted with colleagues on task forces, working groups and listservs. They’re just as smart and capable as their private-sector counterparts. I’ve talked with many of them personally, too.Read… Read more »
I’m going to go out on a limb here and say that the average citizen feels like they don’t know what the hell is going on in Washington. I feel fairly confident in drawing this conclusion because every time, or nearly every time I talk to someone outside the Beltway they say something like thisRead… Read more »
We begin with the assumption that government communication should be as good or better than private-sector communication, for three reasons: The public relies on the government as a trustworthy source of information Many are misinformed or under-informed about what the government does and the services it offers Trust in the government by the public isRead… Read more »
There is an old saying: “Those who know don’t tell, and those who tell, don’t know.” We don’t hear honest stories enough but if we did I think that could be a catalyst for real change. These are the things we should blog about more, not only because we need to vent and get supportRead… Read more »
I get it. I finally, finally get it. Brand does not live in the artifacts of the brand. The symbols. Brand does not live in the brain of the consumer. Nor in his or her heart. The brand does live in the human interactions that surround it. We have been thinking the wrong way for soRead… Read more »
Ran across this comment I posted to GovLoop on April 22, 2013, that was picked up by the Washington Post with a mention. Nearly two years later the principles still hold up pretty well. It’s a free country, everybody has freedom of speech, and it is statistically impossible that you will agree with every singleRead… Read more »
Last night I tweeted to Starbucks that their breakfast sandwiches looked disgusting. They responded (yay!) to ask me what I was talking about. This. I am a huge Starbucks fan and therefore I would like to give them some practical advice about how to solve their sandwich problem. I looked around the rest of theRead… Read more »