Building Better Forms in the Public Sector
Forms are one of the main sources of information intake for government agencies, and yet they’re often thrown together haphazardly – with overutilized templates or poorly considered practices.
Forms are one of the main sources of information intake for government agencies, and yet they’re often thrown together haphazardly – with overutilized templates or poorly considered practices.
Modern technology can make these aims attainable when the right solution is found, bridging the gap between government and a segmented population.
Amazon’s cloud-based voice response system has become famous for technological integration within homes, but many people don’t think of these same technologies when it comes to the government.
Whereas repetitive and basic tasks in a traditional setting can take tens of thousands of hours to complete, software-enabled bots can accomplish these same tasks with rapid speed and infallible accuracy.
An enabler allows governments to incorporate front-facing emerging technologies that actively contribute to mission objectives.
The Defense Department took steps toward overhauling antiquated software acquisition processes and moving toward a modern software-based IT strategy.
While many agencies might struggle with the cost of technological adoptions, open source can open windows to all sorts of emerging technologies.
Real-time text notifications can alert citizens of important details, such as public transit arrival times, disease warnings and regional reminders.
Over the years, geographic information systems (GIS) have matured to central enterprise business systems in most government agencies.
The Office of Personnel Management (OPM) could see its responsibilities and workforce siphoned off to other agencies over the next few years.