Kansas City Makes Car Rides Smoother
In Kansas City, citizens used to report potholes after they were formed. But the Public Works department’s director devised a method of predicting where potholes would develop.
Posts By Joe Antoshak
Boston Digitizes Death Certificates, Saves Citizens Time and Money
Boston used to rely on inefficient and expensive processes for filing death certificates. Now, the city has a digitized system that improves customer experience.
Georgia Uses Mobile App to Improve Child Support Services
The director of Georgia DCSS discusses how the state successfully employed a mobile app to address over 400,000 child support cases.
Digital Transformation: How to Take IT Infrastructure to the Next Level
Considering how often it’s discussed, digital transformation is still a difficult term to pin down. In a recent webinar, SBA CIO Guy Cavallo discussed how government agencies to transform to fit the changing digital landscape.
IT Mod: Where Do State and Local Governments Go from Here?
The size, scale and scope of state and local governments can vary wildly. But what are the biggest challenges that unite these varied organizations?
Igniting Innovation to Honor 40 Transformative Gov Projects
The Igniting Innovation event will showcase 40 of the most innovative projects to improve citizen services from the last year, with one of those to be recognized as the overall winner.
How Serverless Enables Agencies to Innovate Faster
A growing number of agencies are exploring ways to further leverage the promise of cloud computing. Serverless is the natural evolution.
What Is Technology Business Management and What Is it Supposed to Do?
Members of the CIO and CFO communities posed this question to a panel of experts who are implementing TBM to better track and report IT spending.
What Social and Collaborative Tools Could Mean for Your Agency
Social and collaborative tools help people or groups interact and share information. Often, these tools find a natural home on the internet.
How Government Can Use Tech to Meet Citizen Service Goals
GovLoop’s recent online training explored how agencies can begin to use automated operational intelligence tools to meet citizen experience goals?