This blog entry was originally published on the Tri Tuns blog. Is the Grapevine Killing Your User Adoption Communications? Ensure Your Communications Are Accurate and Effective In the clip below, Lil is trying to get a critical message to Johnny Dangerously, who is locked up in jail. It is a matter of life or deathRead… Read more »
This blog entry was originally published on the Tri Tuns blog. Dr. Evil teaches us about defining Success How do you define Success? In the clip below, Dr. Evil defines “Success” in terms of one, simple request: to have sharks with frickin laser beams on their heads. When he learns that this goal has notRead… Read more »
This article was originally published on the Tri Tuns Blog. IN THE NEWS In a recent interview on CNBC Warren Buffett said that he could end the federal deficit in five minutes. “I could end the deficit in five minutes. You just pass a law that says that any time there’s a deficit of moreRead… Read more »
This article was originally published on the Tri Tuns Blog. OBSERVATIONIt is a common trap on many IT projects that team members are so focused on ensuring project “success” (typically defined as on-time and on-budget delivery) that team members forget the critical importance of developing and maintaining effective relationships. Ironically, forgoing the relationship building elementsRead… Read more »
This article was originally published on the Tri Tuns Blog.OBSERVATION When talking about user adoption of major IT systems – CRM, ERP, HRIS, etc – at some point the discussion always focuses on overcoming “user resistance”. When I probe deeper and ask clients to define exactly what they mean by “user resistance” (what form itRead… Read more »
Many organizations today are trying to make more effective use of Information Technology (IT) in order to deliver on their mission, reduce costs, improve quality, and save time. Internal HR systems all have the potential to provide major leaps forward. Unfortunately, many organizations spend countless hours and dollars building IT systems, yet they never achieveRead… Read more »
This article was originally posted on the Tri Tuns, LLC blog at https://trituns.wordpress.com/ Please check out this blog or the Tri Tuns website for more articles and other great resources. OBSERVATION “We judge others by their actions, but we judge ourselves by our intentions.” We all know that leadership commitment to a new project, ITRead… Read more »
There tends to be an assumption amongst many IT and business leaders that if a system is core to their operations then people cannot perform their jobs without using it. This leads to the fallacy that employees will have no choice but to use the system and no further effort is required to drive andRead… Read more »
We consistently read about IT “Failure” and how much it costs organizations each year, but how often do we actually read about IT “Success”. What is IT success? How do we know when we have achieved it? Why is it so elusive? To read the full article go to http://trituns.wordpress.com/2010/03/29/it-success/
Most IT projects focus on the supply of IT delivery – that is, they focus on getting the technology live – and they often ignore the key issue of driving full user adoption and benefits realization. . However, the bulk of the factors that drive user adoption are in factor organizational, not technical and thusRead… Read more »