For most government agencies, the challenge isn’t getting feedback (most agencies have plenty.) Instead, it’s knowing how to take all those comments, questions, and suggestions and using them as your agency’s focus group, telling you exactly what your audience needs.
Change is not easy, but thoughtful communication can make it manageable — for your agency and the citizens you serve. Read how government agencies can clearly communicate change in times of transition.
The Plain Language Act is only one part of making government policies easier to understand. Learn how to make policies resonate with the public.
Learn how a content audit can refresh your communications, keep the public engaged, and save time by repurposing what you already have.
Mixed messaging can undercut all the hard work that goes into agency programs and initiatives. Learn the five simple steps your government agency or public-sector organization can take to make sure communications are consistent and clear.
Data alone isn’t enough to support a policy initiative. Here are some ways to tell a successful data story.
As a public leader in the 21st century, it’s no longer enough to hide behind press releases and scripted speeches. Today’s society demands a different kind of leader — one who’s authentic, accessible and unafraid to engage. Before you think you have to jump on the next social media trend, consider the impact of thought… Read more »
Learn practical tips to boost engagement in government virtual events, including pre-, during, and post-event strategies to engage citizens.
These seven government organizations areleaning into social media and connecting with their audience in surprisingly fun and effective ways. Learn how you can apply their strategies to your agency’s online presence.
When done right, content marketing in the public sector connects citizens with valuable information that enhances their civic life. It’s less “Mad Men” and more “Information-Age Town Crier.”