How Device Management Can Help You Prepare for the Worst
Given the wide variety of end-user devices, agencies can struggle to apply consistent governance and cyber hygiene practices, especially in a time of crisis, such as a natural disaster.
Posts By John Monroe
How to Deliver High-Quality Omnichannel Constituent Experiences
In this video interview, Docusign’s Michael “M.J.” Jackson describes how a focus on omnichannel communications can result in higher constituent satisfaction and deliver improved outcomes.
How to Ensure Your Data Is AI-Ready
As agencies accelerate their adoption of artificial intelligence-based solutions, they need to ensure the underlying data is AI-ready. In this video interview, Andrew Churchill of Qlik and Piyush Bothra of AWS discuss how to lay a strong data foundation for AI initiatives.
How GenAI Is Transforming Government Services
Beyond all the hyperbole and speculation, generative artificial intelligence (GenAI) is bringing real change to how government delivers services. In this video interview, Tim Paydos of ServiceNow discusses how agencies can reimagine their existing operations and services.
Skills Benchmarking Lays Groundwork for AI Success
In this video interview, Tony Holmes of Pluralsight discusses how agencies can use data to identify and address critical AI skills gaps.
How to Cultivate High-Performing, Collaborative Teams
In state and local government, where the ability to deliver high-quality programs hinges on the close collaboration of teams across an organization.
DHS Brings New Discipline to Cyber Planning
DHS has developed the Unified Cybersecurity Maturity Model, a framework that allows the agency to tie the investment dollars to the cybersecurity of programs and their component systems.
State Department Bets Big on Data-Driven Diplomacy
In 2022, the State Department updated its criteria for evaluating U.S. Foreign Service employees’ performance to reflect data’s growing usefulness — in all aspects of department work.
How to Lay the Foundation for Long-Term AI Success
Even as agencies focus on short-term AI projects, they can start thinking about more strategic objectives, says Snowflake’s Winston Change.
How the Modern Data Center Raises the Stakes for Network Reliability
Given the complexity of the modern data center, agencies must rely on automation to strengthen network reliability.