For many supervisors, giving an annual performance review is like going to the gym: They dread doing it and it’s sometimes painful when they do, but they know it must be done. There’s no way to take all the stress out of performance reviews. But in a recent NextGen online training, two speakers from theRead… Read more »
When it comes to generational differences in the workplace, the Golden Rule is probably not your best guide. It sounds like common sense. Why wouldn’t we treat our co-workers or direct reports the way we would want to be treated? But what you find encouraging or helpful or motivational might not resonate with your youngerRead… Read more »
Cybersecurity solutions based on perimeter defense are no longer adequate. Cloud, the explosion of IoT endpoints, and telework call for zero trust.
Zero trust isn’t just about technology. It also requires a change in mindset. Here’s how to take a holistic approach.
When it comes to measuring community engagement, San Antonio has found numbers only tell part of the story.
To attract and retain qualified IT workers, agencies need to rethink how they define their IT jobs and connect employees to their mission.
In providing digital government services, the omnichannel approach helps provide customers with a smooth and consistent experience.
Human-centered design is more than just “giving people what they say they want.” It demands digging in deeper and finding pain points — and ways to fix them.
A new application can provide a pathway to innovation. It also can provide a doorway for malicious actors. Here’s how to protect your agency.
The ability to gather, analyze and interpret large volumes of data at speed is also a game-changer when it comes to security.