Four federal CIOs spoke at the House Oversight hearing analyzing the Federal Information Technology Acquisition Reform Act (FITARA) 8.0 scorecard. Data consolidation, outdated legacy systems and costliness dominated the conversation.
Cyberattacks on state and local governments continue making headlines because of their detrimental consequences on constituents. At a recent House hearing, experts asked the federal government for better resources to prevent and mitigate threats.
USAJobs has become synonymous with a poor customer experience (CX) despite their repeated efforts to improve, but prioritizing human emotion could be the key to improving CX.
Effective project management requires learning how to productively utilize the unique characteristics of your team members.
Your best resources for change and information aren’t money or time, it’s citizen ideas.
New technology is changing the way that HR professionals do their job, but human values and connection are still the most important part of the workplace.
Cloud technology can be beneficial to any government agency — but only if your team is prepared to overcome the challenges.
A focus on government customer experience (CX) is increasingly important to public sector actors, but it takes a dedicated team of employees to initiative effective implementation.