Technologies like AI change how we work, providing a new depth of data and information. But more than staying abreast of technology, professional development should also encompass traditional “soft” skills to help you grow in your career.
For decades, science fiction movies stoked fears that “machines will replace people.” With the rise of artificial intelligence (AI), the fear moved off the screen and into the workplace. The reality is this fear is largely unfounded, but AI is having a tremendous impact on how we work.
Data helps drive business decisions and better target marketing and sales efforts. As such, data is referred to as the new currency of business. For government agencies, data is valuable for improving how they serve their citizens.
Improving employee engagement and customer experience are both key goals for the Biden administration. The success of customer experience depends greatly on efforts to improve employee engagement. Research has shown again and again that happy employees can equal happy customers.
A 2023 career goal may be to better familiarize yourself with some key technologies that are currently in the early stages of use in government – artificial intelligence and zero trust.
To help employees remain productive and enjoy the flexibility that comes with working from home, managers (no matter where they are personally working) have to take a new look at how they interact with and measure the performance of their teams.
With remote and hybrid work being permanent, the time is perfect to reexamine how we’re getting our jobs done to see if our tactics work for the long term.
Innovation is the introduction of a new idea, method, or device. Changing processes is essential to making the best use of innovations in technology.
The first key to maintaining a motivated workforce is understanding that it’s completely normal to become demotivated from time to time. Understanding that demotivation is not a failure, but a reality will help set the tone for how your organization responds to it.
October is Cybersecurity Awareness Month, and the theme for this year is “See Yourself in Cyber.” This personalized theme is designed to help us see our role in making sure not only our systems and information remain secure, but see how our actions can impact the systems we and others rely on each day.