Posts By Kevin McCaney

How One Agency Wove Zero Trust Into Its Culture

Many agencies have some of the foundational capabilities of zero trust in place already, such as Identity, Credential and Access Management (ICAM). “What zero trust calls us to do is take all of these capabilities to the next level. That’s not a technological solution,” said Steven Hernandez of the Department of Education. “Zero trust is… Read more »

Need to Improve CX? Low-code Automated Testing Can Help

Agencies that rely exclusively on manual software testing are missing the opportunities that automation provides, such as finding and resolving pain points quickly and efficiently, giving employees a more satisfying work experience, strengthening service delivery, and building constituent trust.

Data-Driven Decisions at the Speed of Events

The challenge federal agencies face with data isn’t just one of constantly exploding volume. It’s also one of velocity — the ability to ingest, analyze and draw value from that data in a relative blink of the eye. Too often, however, they’re working with systems and tools designed for a smaller scale and more deliberateRead… Read more »