Difficult work conversations are unavoidable. Whether you’re addressing conflict, performance issues, or personality clashes, these “critical conversations” can be hard to initiate and even harder to steer to a positive outcome. We show the path for turning conflict into collaboration.
Focus on constituent experience is pushing agencies to update digital services.
Last year’s executive order on diversity, equity and inclusion in federal agencies built on a history of efforts at nondiscrimination. But sometimes those efforts get bogged down. Here’s how to change that — and make diversity, equity and inclusion a reality at your agency.
Today’s problems with gender equity won’t be solved without new ways to get past ingrained mindsets. Here’s how to do that.
Conflict is inevitable. But it’s not exclusively negative.
Exercising creativity is more than “thinking outside the box.” It’s forgetting the box entirely.
How do you avoid burnout while becoming a person of influence? Maximize the time and energy you spend doing things for people you value.
What’s the most important skill to acquire in our digital age? Surprisingly, it’s the ability to learn. Here are seven ways to rekindle it.
Much of good election security is also just good cybersecurity. Lessons learned in recent years point the way to best practices for government at all levels.