Digital Constituent Services: 3 Mistakes to Avoid
Focus on constituent experience is pushing agencies to update digital services.
Posts By Lauren Walker
How to Make Diversity, Equity and Inclusion Real at Your Agency
Last year’s executive order on diversity, equity and inclusion in federal agencies built on a history of efforts at nondiscrimination. But sometimes those efforts get bogged down. Here’s how to change that — and make diversity, equity and inclusion a reality at your agency.
Recognize Habits That Hold Us All Back
Today’s problems with gender equity won’t be solved without new ways to get past ingrained mindsets. Here’s how to do that.
How to Embrace Conflict for Effective Problem Solving
Conflict is inevitable. But it’s not exclusively negative.
Creativity + Productivity: How to Get Your Work Done and Still Be Innovative
Exercising creativity is more than “thinking outside the box.” It’s forgetting the box entirely.
How to Become a Person of Influence Without Burning Out
How do you avoid burnout while becoming a person of influence? Maximize the time and energy you spend doing things for people you value.
Relearning How to Learn: 7 Essential Life Skills
What’s the most important skill to acquire in our digital age? Surprisingly, it’s the ability to learn. Here are seven ways to rekindle it.
Tips for Securing Elections, From Experts Who Know
Much of good election security is also just good cybersecurity. Lessons learned in recent years point the way to best practices for government at all levels.