Resources 1. Modernizing Government: Overview and Next Steps (03/24/2010) – Results of a White House Forum to identify best practices in using technology to streamline federal operations, improve customer service, and maximize returns on technology investments. 2. Peopleandparticipation.net – UK portal for people who work in public, private and non-profit sectors, advice, case studies andRead… Read more »
Resources 1. Government 2.0 and Access to Information in Eight Countries (04/15/2010) The development of proactive data disclosure systems in the U.S., Mexico, U.K., Australia, New Zealand, Finland and India are highlighted. http://www2.parl.gc.ca/Content/LOP/ResearchPublications/2010-15-e.htm#a4 2. Government 2.0 and Access to Information in Canada (04/15/2010) – Examples of proactive data disclosure systems that are developing or alreadyRead… Read more »
Research Reports 1. The Impact of Social Computing on the European Union (11/19/2009): Trends about user-centric and effective services as well as new forms of civic and political participation. http://ec.europa.eu/dgs/jrc/index.cfm?id=1410&obj_id=9410&dt_code=NWS 2. WEB 2.0 implications on knowledge management (2009): Web 2.0 can do more than broadcast messages to a wider audience. Through simple, user-driven tools, theyRead… Read more »
Research ReportsNew PEW Report – Fate of the Semantic Web (5/4/2010) Pew Internet & American Life Project and Elon University’s Imagining the Internet Center pulled together 895 experts to predict the likelihood that Berners-Lee and his allies will realize their vision of Web 3.0 by 2020.http://pewinternet.org/Reports/2010/Semantic-Web.aspx Understanding participation: A literature review – (01/13/2010) Summary ofRead… Read more »
Research Reports 1. Government Online (04/27/2010) – New report from Pew Internet and American Life Project explores how Americans use government websites and online resources: did you know one third of online adults use social media to get government information? http://pewinternet.org/Reports/2010/Government-Online.aspx 2. Collaboration and Emerging Technologies in Government (04/26/2010) Newsletter from GSA’s Office of CitizenRead… Read more »
The Intergovernmental Solutions Newsletter on Government by Collaboration is now available. This edition presents the views of 22 IT leaders of nations, states, federal agencies, and municipalities and thought leaders who are working to ensure openness in Government. Government by Collaboration is the third newsletter in a series highlighting each of the three areas inRead… Read more »
Research Reports 1. Mobile Web Will Rule by 2015 (04/12/2010) – Morgan Stanley predicts the future of the Internet and highlights important online trends… http://mashable.com/2010/04/13/mobile-web-stats/ 2. New UK standards for measuring government websites (04/2010). http://www.coi.gov.uk/guidance.php?page=188. Highlights: Measuring Website Usage http://www.coi.gov.uk/guidance.php?page=229 Measuring Website Costs http://www.coi.gov.uk/guidance.php?page=223 Measuring Website Quality http://www.coi.gov.uk/guidance.php?page=138 3. Making the Most of Social Media:Read… Read more »
Research Reports 1. OpenGovernment Reports from the UK and Australia (12//2009): See how Australia and the U.K. have developed plans similar to the U.S. Australia encourages “info-philanthropy” (such as a tax deduction for sharing data) and having employees engage online and experiment with new ideas. The U.K. is opening up data, integrating cross-jurisdictional information, emphasizingRead… Read more »
GSA is looking for a free tool that agencies could use to coordinate online competitions, prizes and other incentive-based efforts. Suggestions?
I am looking for examples of “readiness” guides to help public employees thinking about engaging with the public online. Does anyone have any examples they can point me to? For example, what needs to be considered when beginning the process, resource needs, how to create an effective dialogue, barriers and challenges, widely recognized practices etc.