Posts By Marcel Shaw

Addressing Federal Workforce Skill Gaps: AI-Driven Upskilling with Service Management

New AI technology available to the federal government is creating new opportunities for efficiency across agencies. However, many federal employees lack the skills required to manage and innovate with AI tools, creating a skills gap that could challenge the government’s ability to fully utilize AI capabilities to streamline government services. By implementing a centralized AI… Read more »

Preparing Federal Agency Infrastructure for AI Using a 3-Year Strategic Plan

How should federal agencies plan for AI technology? To fully harness the power of AI, federal agencies should create a clear AI roadmap outlining their goals, timelines, and key milestones. This roadmap should be flexible, allowing for adjustments as new technologies emerge and federal priorities shift.

The Role of AI in Modernizing IT Governance for Government Agencies

In today’s digital landscape, government agencies must prioritize effective IT governance to ensure transparency, security, and efficiency in managing IT assets. Integrating AI into IT governance frameworks can significantly enhance these processes by automating routine tasks, improving risk management, and providing valuable data insights. This strategic approach not only optimizes IT investments but also bolsters… Read more »