Posts By Megan Pleasant

Unmotivated employee

Inspiring an Unmotivated Team

As a supervisor, part of your job responsibilities includes maintaining team productivity and protecting their well-being. So, if you’re seeing a seasonal morale dip (or really, any time of year), how can you help your team recover? During our recent New Supervisor’s Community of Practice session, “How to Inspire an Unmotivated Team,” Malissa Lewis, DivisionRead… Read more »

How Government Can Elevate Its Approach to Zero Trust

Put Zero Trust on New Footing

A zero-trust architecture (ZTA) security approach is essential for federal agencies. It requires continuous verification and strict access controls to protect sensitive government data. Unfortunately, several hurdles can obstruct agency efforts to make the most of zero trust: Regardless of the challenges, agencies must step up their game and take advantage of AI, automation, andRead… Read more »

5 Steps to Overcoming Your Imposter Syndrome

Imposter syndrome, or a persistent feeling of self-doubt, has taken hold of us all at one point or another in our careers, no matter how qualified we are. During the recent NextGen Government Training Virtual Summit, guest speaker and best-selling author, Tiana Sanchez, shared her personal experiences and offered advice on overcoming imposter syndrome toRead… Read more »

Productivity

3 Management Productivity Hacks

As a supervisor of a team of one or one hundred, time is a precious commodity. Competing priorities, hard deadlines, and management issues are all at the forefront of your day-to-day. So, how can you remain productive as a supervisor without burning out? Deadra Welcome, CPTD, CPTM, CVF, CPDC, CMLF, Founder/Principal Consultant, Concerning Learning, LLC,Read… Read more »

A black and white picture of a corporate meeting.

Meetings: How to Maximize Your Time

Meetings: love them or hate them, they are a critical part of how work gets done, and frankly – they’re not going anywhere. But we’re all busier than ever, and calendars are maxed out. It’s time to audit and streamline your meetings so everyone who attends is making the most of their time. Mary Abbajay,Read… Read more »

Winter scene with pinecones and cranberries

‘Tis The Season to Learn

With 2025 around the corner, it’s not too late to learn something new. From workforce and customer experience trends to fresh ways to update your ransomware defenses and ideas to inspire your team, you’ll find a topic that can take you confidently into the New Year.  End the year on an educational note with ourRead… Read more »

Management Minutes With Mika

How Can You Set Strategic Career Goals?

It’s almost 2025, which means it’s time to start thinking about your goals and plans for the upcoming year. In the latest edition of Management Minutes with Mika, workplace transformation strategist Mika Cross discusses how to prepare for and set short and long-term goals with Defense Department senior executive and podcaster Love Rutledge. Let’s exploreRead… Read more »

Fuel Innovation With a Secure Digital Ecosystem

Agencies cannot discuss future innovation without also talking about cybersecurity. Let’s dive into some key considerations for agencies to create a secure digital ecosystem: Building a Stronger Cyber Foundation Agencies need to address two givens in today’s cyber landscape: that the risk of attacks continues to grow —so they need to adopt better defenses —Read… Read more »

IRS IBM Video Graphic

Revolutionizing Taxpayer Services and Operations at the IRS

In 2022, as part of the Inflation Reduction Act, Congress increased funding for the IRS, earmarking this new investment for operations support and business systems modernization, including the incorporation of artificial intelligence (AI). The emergence of a new generation of AI-based tools and solutions has the potential to transform how the IRS delivers services toRead… Read more »

Laserfiche Playbook Cover

Providing Digital Forms for 24/7 Service

Government agencies need to make their processes and services accessible to all, but outdated processes can get in the way. Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments;Read… Read more »