How to Hold Your Team Accountable
This Community of Practice recap shares how to keep your team accountable as a supervisor.
Posts By Megan Pleasant
Improve the Employee Onboarding Experience
This blog shares relevant reasons that agencies should digitize employee onboarding.
Design Your Services with Citizens at the Center
Discover how human-centered design can improve constituent services and employee engagement.
Virtualization as a Bridge to the Cloud
This article shares the benefits of using virtualization in a cloud environment.
5 Biggest CX Barriers Unveiled
This is a quick recap of the December 12 CX CoP session.
The Impact of a Multi-Generational Workplace
Mika Cross, Workplace Transformation Strategist, and Jeffrey Vargas, President and CEO of Generationology, LLC, discuss a multi-generational workforce in this edition of “Management Minutes with Mika.”
December Online Training Opportunities
Take a look at the diverse December online training opportunities at GovLoop.
Introducing the CX Community of Practice
Learn more about our newest Community of Practice, geared around supporting government employees who are delivering CX.
Have an Effective One-on-One
This blog covers how to effectively have a one-on-one meeting.
Making Automation Work for Your Agency
This blog details how automation can help agencies successfully enhance their workforce.