New research findings make clear that local government’s approach to service cannot be one-size-fits-all. At a time when effectively reaching and engaging all community members is imperative for public health and continuity of government operations, understanding and meeting generational differences is critical.
Bridging generational gaps with modern technology improves service and contributes to more vibrant, successful communities.
The most successful court modernization efforts include technology integrations with other justice partners and increased use of cloud-based technologies.
A single app or portal can help local governments meet evolving user expectations, simplify work for staff and make the best use of budget resources.
Using these three key strategies to mine data for wins can help governments restore fiscal health and revitalize community economies.
The national spotlight on personal security (PerSec) breaches and vulnerabilities isn’t likely to dim anytime soon. Using a case management solution that maps its workflows to federal and agency-specific guidelines maximizes efficiency.
Organizations with their data houses in order, particularly these four data types, are better positioned to launch effective and equitable recovery efforts. In our current landscape, data is the single most valuable asset any government organization has at its disposal. It is crucial to guide decisions, inform policies, and improve outcomes for the public. While… Read more »
Employee self-service can help HR professionals respond to staff expectations while contending with tight budgets and remote work.
From matters of life and death to the benefits of streamlined workflows and real-time information, governments are seeing benefits from GIS functionalities in their technology systems.
Every department in a government can’t come up with different answers and survive a crisis or achieve efficient, successful operations. There must be a coordinated strategy in which a government is examining – and meeting – the desired experience for all true stakeholders through its digital infrastructure.