How AI Chatbots Are Becoming a Talking Point
Chatbots use AI to simulate human conversation, and agencies nationwide are finding them valuable for constituent and information services.
Posts By Mark Hensch
How Blockchain Builds a Better Future
State and local governments are examining blockchain’s potential for accurate, secure recordkeeping due to its resistance to data modification.
Safeguarding Cybersecurity Amid Data Sprawl
Agencies subsequently need a strong data governance strategy for protecting their sensitive citizen information from cybersecurity threats.
Mapping the Future of Autonomous Vehicles
Autonomous vehicles require hyper-accurate, high-resolution maps to correctly navigate terrain without humans. These maps note features such as potholes.
State, Local Drone Programs Are Taking Flight
Drones also present a regulatory challenge for agencies concerned with airspace maintenance, but their commercial potential far outweighs these obstacles.
How the Cloud Powers Consolidation With Data Lakes, Data Hubs
For a growing number of agencies, cloud computing provides the elasticity and scale needed to correctly consolidate data.
The Long Road to Modern Payment Processing
State and local governments are trapped in the past by a mix of compliance, monetary and resource constraints when it comes to payment processing.
The Risky Business of Cloud
The agencies that protect the citizen data in their clouds the longest are the ones that best assess the risks facing them daily.
Gaining Insights into Your Employee-Initiated Spending
Employee-initiated spending involves any purchase an employee makes on an agency’s behalf without a traditional purchase order process.
Modernizing the Citizen Experience
Governments can catch up to the private sector by modernizing their online services, web presence and communications strategies.