How Virtual Queues Are Transforming Government Services
Waiting in line is something we’ve been conditioned to do — from coffee shops to amusement parks and at government offices with ticket numbers in hand. But then COVID-19 hit.
Posts By Nicole Blake Johnson
Getting the (Digital) Word Out to Small Businesses
COVID-19 has proven that something so seemingly benign as paper can undermine well-intentioned government efforts if left unchecked.
Elevating Success Skills Through Professional Development
“A lot of training opportunities skew toward technical positions. But that’s only a part of the equation.”
It’s Time to Rethink Employee Learning in a Virtual World
“It’s not just about ensuring employees complete the course and check the box, but how did that actually improve the mission?”
What Data Can Tell You About Current and Future Employees
No matter how massive, minute or complex an agency’s mission, each one has a common purpose: They’re in the business of people.
A Simpler Way to Support and Manage Remote Employees
Remote work is no longer a temporary work arrangement. It requires a new mindset and clear policies to support the shift long term.
State and Local CIOs Share Wins, Lessons Around Digital Services
At GovLoop’s recent virtual summit, government and industry leaders highlighted their efforts to future-proof agencies in the wake of the COVID-19 pandemic.
Your Cloud Strategy Checklist, Minus the Jargon
Whether or not you make tech decisions at your agency, this checklist will help you better understand and communicate the impacts of the cloud for users.
3 Ways to Support Your Remote Workforce
As employees settle into long-term remote work, some may struggle. HR leaders at every level need engaging, supportive ways to manage and develop their geographically dispersed talent.
An Open Letter to Public Servants
The work will begin for a new administration but it continues for public servants. So we’ve compiled sage words for this moment and the journey ahead.