The state is piloting an agile integration platform that will make it easier for microservices and application programming interfaces to quickly retrieve and connect data from multiple state systems.
Investments in digital services have become a staple for governments of all sizes seeking to make antiquated operations more user-friendly and efficient.
There’s plenty in the budget that could affect employees — from changes to federal hiring and firing practices to emerging tech that’s reshaping the workforce.
We surveyed more than 130 federal members of the GovLoop community about customer experience (CX) prioritization at their agencies, and their responses shed light on the disparities.
Some enterprise IT teams are adopting hyperconverged infrastructure (HCI) as an alternative to traditional infrastructure solutions.
When it comes to artificial intelligence, there’s a recurring question and concern that is regularly raised: How are agencies preparing the workforce?
Federal IT departments have long been the gatekeepers of technology. They’ve decided which applications employees could download and what devices could connect to the network. But for many agencies, that changed in recent years.
The Defense Digital Service is a microcosm of what government is trying to do in pockets at the federal, state and local levels.
For agencies charged with delivering public services, their pursuit to do so in a thoughtful and data-driven manner is paramount. Admittedly, this approach starts with a decision to make data and business intelligence a strategic priority.
Geographic information systems (GIS) — an online spatial tool for data collection, management and analysis that is rooted in geography— has been acknowledged as a foundational platform in building smart community strategies worldwide.