How to Honor Black History Month Year-Round at Work
If you honor Black History Month, there are practical and impactful things you can do year-round to align with what you say you believe.
If you honor Black History Month, there are practical and impactful things you can do year-round to align with what you say you believe.
The state created a no-code solution to help people understand their unemployment benefits year end process. Here’s how they did it.
By next July, the city aims to reduce 40% of its paper consumption, an effort the pandemic accelerated.
Your data has a time value, whether you’ve explicitly acknowledged it or not.
“I think this pandemic forced everybody to step off the treadmill collectively and rethink how we want to go forward.”
Leaders within the Michigan Department of Health and Human Services asked a radical question: Why can’t we get people a same-day response when they apply for benefits?“
More important than customer experience jobs in gov are the individuals who occupy those roles, their self-awareness and leadership support.
Nearly 70% of the U.S. population experiences imposter syndrome, and that energy can either fuel or cripple you.
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
In the race to find a solution to pressing issues, it can be easy to overlook one of the most important steps – which is actually defining the problem.