The Secret to Bolstering Federal Workforce Diversity
Who are we? Who do we want to be? These are fundamental questions for any D&I initiative, and data can help answer both questions.
Posts By Otho Lyon
“CXaaS” is the New Customer Service — Here’s How to Achieve It
Agencies across the government are looking to digital transformation to more effectively provide services and improve constituent experience. Here’s how to catalyze your IT operations and deliver on the new gold standard in federal IT: CX.