The 4 GIS Technology Tenets to Revolutionize Smart Parks
At GovLoop’s online training, industry experts with park agency backgrounds spoke about how GIS can help park agencies maintain and manage smart parks.
Posts By Pearl Kim
How CMS Used Data to Enhance Citizen Experience
CMS has one of the biggest digital footprints in federal government, without a performance tracker, it was difficult to oversee its CX in real time.
Putting Cloud Smart Into Practice at DoD
Cloud Smart is a flexible governmentwide strategy that aligns to the overall vision in the Defense Department (DoD): achieving global dominance as a fighting force.
Q&A: How Can I Manage Well Remotely?
Here are tips and tricks from feds who are pros at working remotely so you can work remotely well.
If You Had an Unlimited Budget…
If you had an unlimited budget and the ability to improve one area of your digital customer experience, what would you choose?
Utah’s Service Management Solution Saves Millions
The Utah Department of Technology Services turned to a platform that could streamline operations and resources, saving millions of dollars upfront.
How to Combat the Lack of Clear and Consistent Metrics
Agencies can achieve breakthroughs in customer satisfaction by tracking three key application functions: availability, functionality and speed of their services.
Beyond Malware: Addressing the Full Range of Cyberthreats
True next-generation endpoint protection addresses the full range of attacks — known and unknown, malware and malware-free — by combining conventional indicators-of-compromise or IOC-based endpoint protection with indicators of attack (IOA) analysis.
5 Best Resources to Enhance Your Public Speaking
These resources are designed to help you unleash your inner potential by giving you the tools and knowledge you need to make your voice heard.
Hindsight is 2020: A Year in Review and Moving Forward With WAEPA
As the workforce continues to experience changes, both gradual and drastic, organizations providing services to them may have to adapt as well.