Data Literacy: A Competency for Government Transparency
It isn’t only organizational efficiencies that make data literacy worthwhile. Fostering data acumen is tied to the core mission of government agencies: serving constituents.
Posts By Pearl Kim
4 Steps to Fill the Digital Skills Gap at Your Agency
The half-life of tech skills is shrinking. And that means skills gaps are growing at an exponential rate.
You Never Know Where the Best Solution Will Come From
According to a survey, 92% of organizations are investing in data and AI, but only 19% have successfully established a data culture.
What Story Is Your Data Telling?
It wasn’t just a lack of automation that once held the agency back. It was the way it thought about and used data.
Let’s Get Back to Basics for Collaboration
You may think updating spreadsheets and responding to emails are low-value chores, but these and countless other tactical to-dos impact how the larger mission is carried out.
How to Develop Digital Services for the Next Big Change
It is somewhat a paradox that state and local governments are expected to be more transparent and more secure than ever before.
What Your Agency May Be Overlooking in Its Cybersecurity
Protocols such as zero trust and identity management aren’t new in the world of cybersecurity. What’s new, and driving urgency, is the cyber threat landscape.
Paper Is Draining Your Talent: Digitize Spend
Management Instead
It’s not uncommon for the spend management process to look like employees carrying a pound of paper expenses from one building to another. You may see some obvious pain points here.
How to Build Innovation Into Service Delivery
From the lobby to the living room, constituents are changing expectations about how they want to interact with their government.
What Should a Public Servant Sound Like?
When you engage with constituents or work with colleagues, you want to hear and be heard by them. But in the increasingly hybrid workplace, this can become more of a challenge.