From Too Much Mail to Data Modernization
At USCIS, digital modernization is key to better data management and better experiences for applicants applying for visas, permanent residency, citizenship and asylum.
Posts By Pearl Kim
Care to Share Your Security Responsibility?
At GovLoop’s virtual summit on Wednesday, shared responsibility and transparency were highlighted as key aspects to achieve compliance, optimization and security with the cloud.
3 Things to Consider for Excellent CX
Improving the way citizens interact with government is no longer an option — it’s a necessity. What should government consider to improve customer experience (CX)?
Where Is State and Local Headed With Data?
The continuous process of managing data — not just the deployment of a cool service — is the true producer of value in data.
What State CIOs Are Saying About Top 5 Tech Trends for 2020
At NASCIO’s 50th anniversary, GovLoop spoke with state chief information officers about the tech priorities they’re focusing on in 2020.
How to Keep Cybersecurity Top of Mind for Employees
Colorado emphasizes educating both their developers and non-developers about keeping application cyberthreats at bay.
Your Top Questions on Federal Open Season Answered
GovLoop’s recent online training helped federal employees understand their health care benefits for this open season, which starts Nov. 11 until Dec. 9, 2019.
Why GIS is Critical to Civic Inclusion
A key component of what makes a community smart is its ability to embrace civic inclusion, or foster public participation, engagement and crowdsourcing that helps a whole community understand what matters more to constituents.
How the VHA Does Human-Centered Innovation
The Veterans Health Administration is pairing success metrics with real-life outcomes–that is, the number of lives changed and saved, according to Dr. Ryan Vega, executive director of the VHA Innovation Ecosystem.
5 Practical Resources for New Managers
Here are GovLoop’s five best resources for the new manager. Get clicking!