3 Cybersecurity Trends and How Your Agency Should Respond
For 25 years, the Government Accountability Office (GAO) has labeled cybersecurity a high risk. But a lot has changed since it made the list in 1997.
Posts By Pearl Kim
How Purpose-Built AI Can Help Hiring Decisions
One of the most important decisions agencies make is whom they choose to hire.
Digital Solutions at the Street Level: How to Modernize Parking Services
Historically, parking enforcement officers used paper lists and checked license plates manually. Was that a zero or an O? You couldn’t be sure.
How to Make AI Possibilities Into Realities
With widespread adoption, AI will become a powerful companion to government decision-makers and leaders. But the technology alone won’t do much.
How Do You Overcome Resistance in Projects?
We spoke with your colleagues, current and former govies who are experts in the digital services realm. We wanted to know: Have they encountered resistance at work? And importantly, how did they overcome it?
What Is Emotional Intelligence? And Why You Need It at Work
We experience a constant stream of emotions — to the tune of 1,200 or more a day. And if we’re not aware of them, they can control us instead of us controlling them.
Turn Passive Decisions Into Action
Decisions trigger action. But there are many professing data-driven decision-making approaches that inform only what already happened.
Q&A: How to Get Unstuck in Your Career Journey
We spoke with the president of Federally Employed Women (FEW) on achieving career clarity, building a professional network when you find it difficult and more.
4 Basic Questions to Create a Data Culture
Agencies want to execute what they’ve been told about data. And that requires an organizational culture that is built for it.
Lead Mobile Innovation at Your Agency
What would happen if you could only use your phone to do your job? Could you do it?