Posts By Patrick Fiorenza

3 Ways GIS is Powering Civic Engagement Initiatives

The following post highlights our latest guide on GIS, The Mapping Revolution: Incorporating Geographic Information Systems in Government. The report features case studies and best practices from the Census Bureau, Geoplatform.gov and United States Department of Agriculture and insights from Esri President, Jack Dangermond. (Download PDF or view online below). This blog post is anRead… Read more »

GovLoop Research Digest: 3 Government Focused Customer Service Resources

***Want more tips on customer service? Join us at the Data-Driven Citizen Engagement session next Tuesday, 9/10 at our GovLoop Virtual Innovators Summit – free rsvp**** There are some remarkable apps in the private sector changing the way customer service is being delivered. You can order a pizza from your phone, track delivery progress, payRead… Read more »

What’s the Role of the Chief Data Officer?

I recently read through a fascinating discussion on EMC’s Chuck’s Blog: Are Conditions Right For a “Chief Data Officer.” The blog derives quite a bit from an excerpt from a book, The Case for Chief Data Officer. The books authors, Peter Aiken and Michael Gorman, argue that c-level managers must be data savvy, and thatRead… Read more »

Your GIS Research Hub: 10 GovLoop Resources

We live in fascinating times. Today, technology is moving at an incredible rate and innovations are entering the marketplace at blazing speeds. It’s an exciting time to live in. We are living in a time when we are being freed from our intellectual limitations. Computers, robotics and dozens of emerging technologies are transforming our workRead… Read more »

GovLoop Research Digest: 3 Resources Highlight Changes Coming to Government Service Delivery

Last week we gave you all a quick mobile GovLoop research digest. This week I am going to share three GovLoop resources that show the way in which government delivers services and operates is in the midst of a transformation. Be sure to take a look at and share the resources below, they are designedRead… Read more »

5 Keys to Mobile Adoption Success

Citizen adoption of mobile technology is one of the fastest growing trends in society. In May 2012, the Obama Administration launched the Digital Government Strategy. At that point, only 35% of adults owned a mobile device, while today that number is nearly 50%. Additionally, in May 2013, there were well over one million commercial appsRead… Read more »

Looking for Knowledge? Here’s Your GovLoop Research Digest

Happy Monday, GovLoop! First off, thanks for all you do in government, the innovative work you’re all doing to improve our communities, especially in a time of such uncertainty and the difficult challenges you must overcome daily. Yet, even though times are tough – it’s inspiring at GovLoop to hear all the great stories ofRead… Read more »