Posts By Steve Ressler

White House Announces Steven VanRoekel as Next U.S. Federal CIO

It was just announced that Steven VanRoekel is the next Federal CIO replacing Vivek Kundra (NYTimes andAlex Howard piece) Van Roekel spent the last couple years at FCC working on the FCC.gov reboot and a number of high profile #gov20 initiative and before then worked as a Microsoft executive. I’ve been a big fan ofRead… Read more »

How to Incorporate Open Source Thinking into Cloud Computing – GL Training – 8/11

Sign up for our free monthly online training on 8/11 at 2pm EST – This month’s topic is “How to Incorporate Open Source Thinking into Cloud Computing” – presented by Red Hat – make sure to RSVP********************************************************************************************************************* Every conference I go to there seems to be whole sessions devote to cloud computing and whole separateRead… Read more »

Phone Tips & Tricks: There’s a Government App for That!

The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit the Sprint Federal Employee Discount resource center today. I don’t know about you, but I have a big thing for apps. These days you can find an app for pretty much anything out there, whichRead… Read more »

Next Gen – Live Stream & Twitter Stream

Next Gen is one day away and we’ve had a flood of last minute flurry – from registration questions, questions, and our assembly line. Live StreamWe are really stoked to live stream a number of our sessions at Next Gen. More info coming on the exact schedule but for sure we’ll be live streaming crazyRead… Read more »

3 Days Away from NextGen & Planning in Full Effect

3 days away from this year’s Next Generation of Government Summit and we are cranking away in GovLoop land (last minute folks – there are only a couple seats left – register at nextgengovt.com). Thought I’d share some photos of the planning Our Signs Our awesome poster Our program (thanks Rock Creek for printing) JustRead… Read more »

3 Ways to Improve Customer Service

The Customer Service series is supported by RightNow Technologies. To learn more on how to use cloud technology to improve customer service, visit the RightNow resource center today. Check out the GovLoop/RightNow Customer Service Hub to get smart on how to be awesome at customer service ————————— The great part about the topic of customerRead… Read more »

Phone Tips & Tricks: Slow as Molasses?

The Phone Tips & Tricks series is supported by the Sprint Federal Employee Discount Program. To find awesome discounts visit the Sprint Federal Employee Discount resource center today. I honestly don’t know what I would do without my smartphone. When you think about it, smartphone users basically carry around a miniature computer in their pocket.Read… Read more »

10 Days Out to Next Gen Summit – Last Chance to Register, Win, & Volunteer

Can’t believe we are only 10 days out from our 2nd annual GovLoop/YGL Next Generation of Government Summit. Behind the scene, we’ve been cranking away on everything from brainstorming an awesome ideation game with IDEO, coordinating our Funniest Fed comedic performance, studying which bean bag chairs to bring in, getting written up in Governing magazine,Read… Read more »