Facebook & Social Media Tips for Feds Good tips from Federal Communicators Network newsletter Sarah Scruggs from GPO attended the L2 Social Graph Clinic. Here are her key take-aways. Figure out what you want your Facebook followers to do. They can do multiple things. View old pictures? Become contractors? Learn about your program? Come workRead… Read more »
Hey GovLoopers! We’ve heard several of you ask for it before and now it’s finally here: the “Like” button. It’s super simple to use. You find the 2 (Yes, I said 2!) “Like” buttons at the bottom of every post. The first “Like” button is for on GovLoop. The Second is the normal Facebook “Like”Read… Read more »
Spoke to today to the Province of Ontario via Skype about Govloop. My presentation is below. Some cool notes-Province of Ontario has its own collaboration site – OpsPedia – based on WordPress/BuddyPress. Biggest issue for them is getting resources to succeed (right now it’s a part-time/side project)-Online consultation with citizens – required lots of approval,Read… Read more »
**Still time to register – Register for our 2-part GovLoop Online training – 1/27 & 2/3 – to get trained on the cloud and it’s benefit. Presented by Microsoft** Last year, government passed the Plain Language Act. Well, I think technologists should pass the “No Jargon Act” For the last three years, everybody has beenRead… Read more »
I was in Rhode Island yesterday talking to the fantastic Governor Chafee’s team about public communications and open government. Governor Chafee was one of the first candidates in the nation to have an open government initiative (which even mentions using GovLoop to connect their employees) and one of the first governors to have a transitionRead… Read more »
Last year we did several live chats on the site and the community really seemed to enjoy them so we’ll be rolling out more and more of them this year. This post is just a quick “Guide to our Chat Protocol.” 1 – Asking Questions: First off, to avoid overwhelming our confusing the featured chatterRead… Read more »
I’m at 2011 Gov’t Customer Satisfaction Forum presented by Federal Consulting Group. There’s some great presentations so I’m taking notes. Dr. Forrest Morgeson, Research Scientist, American Customer Satisfaction Index How much citizens trust government-Measure by agency-Measure by generalized trust -People trust more specific agencies than overall trust in gov’t. 68% agency trust vs 41% overallRead… Read more »
Literally in every GovLoop live chat, online training, or speech I give, I always get two questions “What are tips to having a large and successful Facebook page?” and “What is a good example of a government Facebook page?” *****This is draft 3 with comments incorporated (thanks everyone) – leave comments for me and I’llRead… Read more »
One of the most promising Gov 2.0 companies is SeeClickFix, which has won numerous awards for its mobile platform where citizens report non-emergency issues such as potholes and graffiti. I recently talked to CEO, Ben Berkowitz, about some big news happening with the company. So tell us the big news. What just happened? SeeClickFix hasRead… Read more »