AI Practices for Better CX
When AI implementation focuses on users, it promotes trust and facilitates better agency services. Here’s how Vermont makes it happen.
When AI implementation focuses on users, it promotes trust and facilitates better agency services. Here’s how Vermont makes it happen.
A quantum expert at the National Institute of Standards and Technology offers thoughts on where quantum computing is today and what impacts it will have.
State and local governments face many challenges and opportunities. Here are some ways they’re meeting them now.
Cyber criminals don’t care about jurisdictional borders. Governments need to collaborate to keep everybody safe. Here’s some advice on how to do it.
It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach. The right implementation can help.
Support for mental health is crucial in the workplace. Explore resources to observe Mental Health Awareness Month.
Saturday, April 20, National Park Week kicks off, with a free entrance day and special activities at national parks through April 28.
Agencies play so many different parts in the lives of constituents. Here are six categories of government work that have distinct interactions with the public and ways of establishing trust.
The White House’s Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence lays out a strategy focused on monitoring, regulating and staffing the development of AI-based innovations. Here are some ways government is meeting its requirements.
Two GovLoop speakers shared strategies for implementing DEIA initiatives that build stronger agencies.