Maximize Your Mission’s Impact with IoT
This blog details key capabilities of a centralized platform solution.
How Well Do You Listen to Your Co-Workers?
Never mind the the principle of active listening. Let’s talk about specific skills.
Considerations When Making the Jump to Cloud
This e-book shares the myths and misconceptions agencies need to know before committing to a cloud resource.
Dig Deep to Defend Your Agency
This video explains how a defense-in-depth solution can protect your cloud environment.
Using AI and ML to Make the Most of Your Data
Artificial intelligence and machine learning can help make your data more readily searchable. Here’s how some agencies have used them successfully.
Journey Maps: Tracing Real-world CX
Journey maps track a typical consumer experience with a product or service. They’re complex, require careful planning — and can be an invaluable tool for agencies looking to improve their customer engagement.
The Power of Mindfulness
Government transformation expert Mika Cross collaborates with Mindful NOAA co-founder and program manager, Garth Smelser, to discuss the meaning of mindfulness.
How to Improve Cybersecurity Through Simplicity
The problem is not just the number and frequency of potential cyberthreats, but the complexity and diversity of the threat vectors used to compromise agency systems, networks, and data. An integrated cybersecurity mesh platform can help.
How to Be a Nimble Employee
Coping with technological change in the office takes some special skills. Here’s how you can cultivate them in yourself.
Why Government Agencies Should Leverage Generative AI Now to Optimize Customer Support…It’s All in the Tools
While generative AI models like ChatGPT have advanced significantly in simulating human-like conversation, they are not production-ready solutions for comprehensive customer support in government agencies.