Strategies for Increasing Customer Engagement
Hear expert advice for increasing customer engagement.
Automation: How to Make Quick Work of Analytics
Data analytics can be like a puzzle — but one where you don’t even know which pieces will be in the final picture or what it will look like. Automation can get you out of the box.
Why Modernization Means More Than You Think
To be successful, any modernization project must address not just the technology but the processes and people.
Communicate With Confidence in the Workplace
Do you ever speak to a coworker and wish you could have phrased yourself better? Here are five tips on how to communicate with confidence in the workplace.
From Scarcity to Abundance: Reframing Budgetary Surpluses
Last month, Governing magazine released an article on the biggest issues to watch in 2023, and budgets made the top of the list. The article highlighted many reasons for optimism about the financial health of most governments — many of which are seeing surpluses — but it carried a cautionary tone and conveyed a scarcityRead… Read more »
How to Convey Your Value at Work, for Real
The workplace can be tough, and it can be hard to prove your value to managers and co-workers, especially as you’re climbing the ranks of government. Need some ideas? Here’s point-by-point guidance from a government expert in the know.
The Best Government Conferences of 2023
For the ninth year in a row, we’ve compiled more than 100 of the best government conferences, seminars, trainings, expos and other opportunities — in person, virtual and hybrid — for individuals from across government and subject areas. Take a read for events to help you learn and advance in your career.
Data Storytelling: How to Connect Data to People
Data storytelling storytelling bridges the gap between accumulating data and doing something about it. Here’s how it’s done.
Free February Online Trainings
Here’s a look at the learning and professional development opportunities we have lined up. And as always, these trainings are completely free and all registrants will receive a link to the presentation recording the day after the live training. Happy learning!
Data Visualization: How to Show, not Tell
Data visualization helps people understand and use data more effectively. Here are some pointers for doing it right.