Sunshine Week 2023, Part 3: Is FOIA Broken? Yes, But We Can Fix It!
The Freedom of Information Act (FOIA) is a critical component of our democracy…but too many requests have overburdened the system. All is not lost, however.
Anti-Fat Bias at Work: Building a More Size-Inclusive Workplace
Diversity, equity and inclusion efforts often overlook anti-fat bias, which can be prevalent even in the most well-meaning workplaces. Here’s how to identify larger employees’ barriers to inclusion and belonging…and do something about them.
Communicating Up: Your Winning Strategy!
The CCAR method can help you communicate with your boss and influence decision-making. Here’s are tips for using this strategy.
4 Reasons Leaders Who Speak Last Make a Greater Impact
Sometimes silence can have more impact than speaking. Here’s advice on using strategic silence.
What Type of Cloud Is Right for Your Agency?
This checklist shares the advantages of cloud types to pick the right one for your agency.
How to Master the RFP Decision Making Process
Evaluating vendor’s responses to RFPs is an essential — and sometimes frustrating — part of the acquisition process. Here’s some advice on how to make those decisions.
Seniors, Accessibility and CMS
Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.
Customers Come First With a Human-Centered Design Approach
This infographic explains the basics of human-centered design and its importance to customer service.
A Rejection of Hustle Culture – Discussing Quiet Quitting in the Workplace
Hear from a workplace expert about the impact of quiet quitting on the workplace.
Sunshine Week 2023, Part 2: What Is FOIA and Why Does It Matter to You?
The Freedom of Information Act is a vital tool for government transparency. Here’s an update on how it works.