Connecting to Citizens by Email: Finding the “Engagement Upsell” Opportunity

As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Scott Burns, CEO and co-Founder of GovDelivery (the #1 provider of technology solutions that make it easy for the public sector to expand digital communication with the public). The guide includes an excerpt ofRead… Read more »

Enabling Citizens to Build Strong Communities More Efficiently

As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Maury Blackman, President and CEO of Accela, which powers thousands of services and millions of transactions for more than 500 public agencies worldwide, enabling governments to connect with citizens and streamline processes related toRead… Read more »

Government Innovators- Learn How They Do It

In a time of sequestration and budget cuts innovation is the name of the game. All across government we are seeing “government innovators” pop up. People who are disrupting bureaucracy, collaborating, using new technology such as social media, and transforming how government operates. But how are they doing this and how can you replicate itRead… Read more »

Senate Won’t Investigate IRS – Plus the DorobekINSIDER’s 7 Stories

On GovLoop Insights’ DorobekINSIDER: A couple of years ago it seemed you couldn’t talk about government without thinking about dashboards. They were everywhere. But then the fad started to fade. But now with the emergence of big data and data analytics, dashboards are making a resurgence. The SEVEN stories that impact your life Sen. MaxRead… Read more »

Are Dashboards Dead? Or is Big Data Making them Relevant Again?

A couple of years ago it seemed you couldn’t talk about government without thinking about dashboards. They were everywhere. But then the fad started to fade. But now with the emergence of big data and data analytics, dashboards are making a resurgence. Rick Hartman is the COO and Co-Founder of OhMyGov. Hartman and John SalamoneRead… Read more »

10 Great Commencement Quotes

Anyone go to a graduation this weekend? If you didn’t know, it’s graduation season. Where I live near a college campus, the students are packing up and moving on to summer jobs. My favorite part of graduation – commencement speeches. When else do we have a ton of successful people, share their tips on success.Read… Read more »

Invite Failure – What the Innovative Agencies Are Doing Right

In order for an agency to be innovative you have to empower your employees and leave room for failure. So which agencies are doing that effectively? Dan Helfrich is a Principal at Deloitte Consulting. The Partnership for Public Service and Deloitte’s new Best Places to Work in the Federal Government analysis found that the vastRead… Read more »

What’s the Real Value of Education?

This weekend, my friend sent me the video below. Can keep the post quick, but the video really hit home for me. If you know anyone graduating from college, make sure you send them the video to watch. Although it’s geared for recent graduates, the message of the power to make a conscious choice toRead… Read more »

How the Navy Drives Innovation (and How You Can Do the Same in Your Agency)

This past Tuesday night during GovLoop’s Career Energizer Event, Steve Rowe, Innovation Campaign Division Chief for the Navy Center for Innovation within the Navy Warfare Development Command, gave a lightning talk on, well, innovation. Below is the slide deck from his lightning speech as well as a guide that he referenced, which the Navy isRead… Read more »